Bus Systems
Citrus Connection
Dependable and Accessible Transportation for Lakeland, Winter Haven, Bartow, Ft. Meade, Frostproof and Surrounding Areas
Citrus Connection is the Community Transportation Coordinator (CTC) for Polk County. This special program provides subsidized or reduced-price bus passes. We also provide door-to-door service to physically, mentally, emotionally or economically disadvantaged individuals. Call 855-POLKBUS (765-5287) to qualify.
In compliance with the Transportation Disadvantaged Service Plan (TDSP), Citrus Connection Paratransit is our call ahead, door-to-door service for those who are unable to use our regular service. This specialized fleet of small, wheelchair lift-equipped buses is currently available to senior citizens, disadvantaged citizens and citizens with disabilities throughout Polk County. The cost of these services is a one-way fare of $2, or co-pay as low as $2. Once the qualification process is approved, requests for transportation can be made in advance at 863-534-5500. (TD requests for service may be subject to service availability). For more information or to see if you qualify for Paratransit service, download the application form at ridecitrus.com, or give us a call at 863-534-5500.

Connecting Lakeland: Four Decades of Moving Our Community Forward
On December 2, 1982 the first district operated bus pulled out of the downtown Citrus Connection depot. Today’s fleet cover more than 7500 miles daily can thank the foresight of our wise city leaders of the time. Some believed that public transportation was a vital step for a growing city struggling to enrich the lives of its citizens. Others said firmly that helping people help themselves was part of being a great city. Many understood that a strong public transportation system would enrich the lives of every Lakelander, whether they used the service or not. They were all right.
Today the Citrus Connection picks up and delivers more than 6,000 people to work, play and school and other destinations every day. They provide specialized transportation for citizens who are unable to use regular service.
Whether you ride, or have employees who ride; whether you had an opportunity to vote for annexation or already lived within the district; whether you pause in traffic for boarding passengers or wait while a bike is loaded, you help support a viable transportation system for our city—and that’s important. In fact, Florida Trends calls it one of the most important incentives a city can offer new business. So, give yourself a pat on the back for helping make Lakeland greater than ever. And someday soon, why not climb aboard? You can bet we’re going your way!
