About Citrus Connection

IT Manager

Position Type: Full-Time

Reports To: Chief Financial Officer

FLSA Status: Exempt

Department:  Finance

SUMMARY: This position is responsible to insure a streamlined operation of the IT department in alignment with the business objectives of the organization. This individual will plan, coordinate, direct and oversee the design of IT related activities of the District. This position will provide hardware and software maintenance, training and consultation, and make recommendations about future planning and development of systems and IT resources to ensure effective and efficient access to and implementation of technology services and resources. They will also define and implement IT policies, procedures and best practices.

ESSENTIAL JOB FUNCTIONS:

1. Develops, recommends and implements operational and strategic IT planning.
2. Works with senior management to prioritize business goals and information needs.
3. Installs, troubleshoots, maintains and modifies computer and network system software.
4. Directs research on potential technology solutions in support of procurement efforts, additions /changes to ensure best practices are implemented. Develop business case justifications and cost/benefit analysis for IT spending and initiatives
5. Installs, configures, and maintains network hardware and software.
6. Provides individual and/or group instruction, as needed, on the use of equipment, software, and network features.
7. Reviews technology problems and makes recommendations on new software tools, new technology solutions or identify current networking software issues.
8. Serves as the Project Lead for IT when a technology solution is involved
9. Serve as Project Manager for Intelligent Transportation System project implementations
10. Directs the District’s record retention program to comply with State and Federal Requirements; issues public records when requested in accordance with State requirements; provides information to the Records Custodian and the State of Florida; administers document scanning/microfiche/shredding contracts to comply with State and Federal requirements.
11. Trains staff on record retention requirements; writes policies and procedures to reflect the most stringent requirements of all reporting agencies; controls disposition of records and scanning/microfiche of long term document retention; provides Board of Directors, Staff, and Records Custodian with Sunshine law and retention requirements; maintains compliance with District Record Retention Policy and Procedures
12. Keep current with the latest technologies
13. Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Proficient knowledge of computer operations, programming and computer hardware and software.
  • Effectively follow design specifications, systems analysis, and design and write basic computer code.
  • Knowledge of Florida laws and regulations governing records retention and public records requests
  • Advanced knowledge of network configuration and network security, including MS Active Directory.
  • Ability to interact with users, and provide clear and useful instruction and training; or obtain necessary information to correct problems on a timely basis.
  • Proficient knowledge of computer networks, network administration and network installation.
  • Ability to respond quickly and effectively to uncertainty and constant changes in technology.
  • Ability to multi-task. Effective verbal, written and presentation skills.
  • Effective interpersonal skills and conflict resolution skills.
  • Microsoft Office Suite expert and extensive knowledge of Internet.
  • Must be a self-starter; able to work independently.
  • Ability to communicate effectively with management, internal staff and external vendors.
  • Ability to establish effective working relationships with co-workers, various County and City employees, customers, and the general public.
  • Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.

MINIMUM JOB REQUIREMENTS:

BS in Computer Science or a related field. Four (4) years of IT experience required. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.

SUPERVISORY RESPOSIBILITIES:

This position will manage IT staff, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
This job is usually performed in a normal office environment. Occasionally, work must be performed in outside, subject to extreme weather conditions.
Must be physically able to lift and carry equipment weighing up to 40-50 lbs and up to 100 lbs. infrequently..

Transportation Planner

Position Type: Full-Time

Reports To: Chief Financial Officer

FLSA Status: Non-Exempt

Department:  Planning

SUMMARY:TThe Transportation Planner advances the mission and goals of the Lakeland Area Mass Transit District (LAMTD) through the development of thoughtful and technically sound plans and projects. The Planner also provides staff support in the development, analysis, implementation, and community engagement of the District’s transit planning programs and grants.

The Transportation Planner leads the Planning Department functions within LAMTD and coordinates with other department heads. The Planning Department is responsible for scheduling, overseeing capital projects, and intergovernmental coordination. The Planning Department prepares short-range and long-range plans for the District, prepares grant applications, and performs other analysis duties as assigned.

ESSENTIAL JOB FUNCTIONS:

Transportation Service Planning
• Develops service planning policies and standards, and continually monitors and improves service based on these standards.
• Prepares corridor-specific transit service plans including ridership estimation, and capital/operating costs.
• Serves as LAMTD’s representative to coordinate on joint agency planning projects, as assigned.
• Reviews plans, reports, and studies from other studies.

Plan Development, Review, and Research
• Takes a lead role in the planning and design of LAMTD services, including longer-term transit plans within Polk County
• Researches, assembles, analyzes, and presents data.
• Initiates and directs system-planning studies to improve transit services.
• Develops service strategies involving new types of service, operating approaches, and technologies
• Uses available technology such as AVAIL to monitor schedule adherence, ridership, and other metrics.
• Performs analysis of service changes to determine community impacts in accordance with Title VI.

Capital Projects
• Evaluates project costs and benefits and submits project justification and supporting data for management review.
• Coordinates with the Finance Department and legal counsel regarding proposed and ongoing
capital projects.

Agency Coordination and Public Engagement
• Responsible for submitting the Municipal Planning Organization (MPO) information required for the Transit section of the Transportation Improvement Plan adopted each year by the MPO, amended when necessary and incorporated into the State of Florida Transportation Improvement Plan.
• Responsible for submissions to the National Transit Database (NTD).
• Reviews ridership, on-time performance, productivity, and other service measurement reports as prepared by department staff.
• Interacts with agency staff to complete route, service, and schedule analysis.
• Represents LAMTD at various county, district, state, federal, and public meetings including MPO Technical Advisory Committee (TAC).
• Interacts with, and makes presentations to, community organizations, non-profits, and private businesses to support LAMTD Public Outreach Programs.
• Responsible for coordination on all aspects of route, service, and schedule changes.
• Briefs members

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Internet research skills.
• ArcGIS or ArcPro literacy.
• Strong verbal, written and interpersonal skills, with good phone skills.
• Ability to work in a timely fashion on multiple concurrent tasks with frequent interruptions.
• Ability to organize and prioritize work and meet deadlines.
• Ability to perform calculations with accuracy.
• Ability to construct and maintain spreadsheets.
• Ability to establish effective working relationships with co-workers, peers, various County and City employees, customers, and the general public. Uses sound, independent judgment in daily work activities and exercises discretion; strong ethical standards.

MINIMUM JOB REQUIREMENTS:

Masters in Urban and Regional Planning and/or Professional Certification (American Institute of Certified Planners) desired. Bachelor’s degree in related field required. Four (4) years of public sector experience preferred. An equivalent combination of education and experience will be acceptable.

SUPERVISORY RESPOSIBILITIES:

This position will supervise the Assistant Transportation Planner

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands characteristics described here are representative of those
an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
This job is performed in a normal office environment with some limited travel. This job also is sometimes exposed to outside weather conditions.
It may include the need to be able to lift up to 25 lbs. infrequently; 5-10 pounds on a monthly basis; 2-5 pounds weekly.

Staff Accountant

Position Type: Full-Time

Reports To: Chief Financial Officer

FLSA Status: Exempt

Department:  Finance

SUMMARY: The position is responsible for the District’s financial management/accounting activities and functions, audit governmental tracking and support the Chief Financial Officer in the oversight of the Finance Department.

ESSENTIAL JOB FUNCTIONS:

1. Provides development and interpretation of financial policies, governmental legislation, accounting theory, or other financial regulations.
2. Assists with the preparation of audit workpapers supporting the annual external audit process.
3. Prepares reports in conjunction with Federal, State, and Local grant assistance programs awarded to the District.
4. Prepares end of year Working Trial Balances for the Districts grants.
5. Prepares journal vouchers for the reallocation of payroll costs to other grants.
6. Compiles regular monthly financial statements, statistical reports and analysis, special reports and analyses.
7. Assists in the development of automated systems used to accumulate, track and report financial transactions.
8. Performs analysis of financial transactions being considered by the District upon request.
9. Reviews and evaluates regulatory compliance rules and establishes compliance procedures as required.
10. Assists with budgeting, audits, and accounting for the District.
11. Responsible for assisting with the planning and preparation of annual budgets.
12. Responsible for planning, implementing and overseeing the use of a financial fiscal and accounting database and system programming for the division within the District.
13. Makes recommendations to management regarding cost saving or profit generating opportunities and profitability improvement strategies.
14. Advises management regarding compliance requirements and develops programs as necessary to achieve compliance with the regulatory agencies.
15. Oversees the work of clerical/fiscal employees engaged in preparing and maintaining ledgers and budgetary control accounts.
16. Works with external Auditors on the annual audit.
17. Works with the CFO in planning and preparing the annual financial statements.
18. Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Able to maintain the highest degree of confidentiality.
• Thorough and complete knowledge and understanding of governmental accounting principles and procedures related to GASB.
• Ability to prepare financial reports and statements in accordance with General Accepted Accounting Principles (GAAP).
• Knowledge of financial systems and procedures.
• Ability to analyze and solve a wide variety of complex financial transactions and reports.
• Ability to express ideas clearly, both verbally and in writing.
• Strong interpersonal skills and conflict resolution skills.
• PC literate, advanced skills in Microsoft Office Suite and Internet research.
• Ability to learn the computer software associated with position.
• Must be a self-starter; able to work independently.
• Ability to communicate effectively with management, internal staff and external vendors.
• Ability to establish effective working relationships with co-workers, peers, various County and City employees, customers, and the general public.
• Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.

MINIMUM JOB REQUIREMENTS:

B.S. degree in accounting required. Two (2) to five (5) years of accounting, governmental financial accounting, grant accounting or related business administration experience which included budgeting preparation, analysis and forecasting experience preferred. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.

OTHER CERTIFICATES/LICENSES:

Must have valid Florida driver’s license.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
This job is usually performed in a normal office environment. Must be physically able to lift and carry 20-25 lbs. infrequently.

Fixed Route Bus Operator

Position Type: Full-Time

Reports To: Director of Revenue Services

FLSA Status: Non-Exempt

Department:  Revenue Services

SUMMARY: This position is responsible for providing service to bus riders by safe, reliable, and expert transportation to the community.

ESSENTIAL JOB FUNCTIONS:

  1. Operates a bus for the safe transportation of the
  2. Responsible for following all District rules, policies and
  3. Responsible for pre and post trip activities for the bus and reporting of any issues related to
  4. Responsible for reporting accidents and/or incidents and following District procedures in accordance with the accident reporting
  5. Responsible for dealing with passengers and the public with courtesy and
  6. Assists impaired passengers in accordance with the American with Disabilities
  7. Loads and secures up to two (2) wheelchair
  8. Assists passengers with grocery packages upon request
  9. Assists Paratransit passengers at pick-up and drop-off points.
  10. Provides customer service as defined in District Standard Operating
  11. Responsible for handling emergency situations
  12. Monitors cleanliness of bus
  13. Assists with training of new
  14. Checks bus and reports lost or left behind items; communicates and reports to appropriate
  15. Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Knowledge of the geography of the county and bus routes.
  • Skill in safely operating a bus or other vehicle in a variety of weather and traffic. Ability to work under pressure; ability to multi-task.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills and strong conflict resolution skills. Must be a self-starter; able to work independently.
  • Ability to establish effective working relationships with co-workers, various County and City employees, customers, and the general public.
  •    Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.

MINIMUM JOB REQUIREMENTS:

High school diploma or G.E.D. required; two to four years’ customer service experience. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.

LICENSES:

Must have valid CDL Class “B” license with (P) Passenger Endorsement and Airbrakes PERMITS upon hire.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
This job is performed in all weather conditions.
It may include the need to be able to lift up to 100 lbs. infrequently.

Fleet Maintenance Apprentice Technician

Position Type: Full-Time

Reports To: Shop Supervisor

FLSA Status: Non-Exempt

Department:  Fleet Maintenance

SUMMARY: Under general supervision, performs semi-skilled work in servicing, lubricating, repairing and maintaining vehicles for a public transit system. This position is classified as safety sensitive.

ESSENTIAL JOB FUNCTIONS:

  • Responsible for a highly standardized maintenance program which includes tire repair, lubrication and general garage duties.
  • Maintains routine records of activities performed and materials used.
  • Fuels transit vehicles and checks water, oil, battery and tires; adds water, oil and air if needed; drains air tanks.
  • Reports damage, defects or malfunctioning parts to proper authority.
  • Changes tires in the garage and, when necessary, on the road.
  • Washes engines, bus units and bus interiors and exteriors as necessary.
  • Cleans garage and parking areas and performs other related cleaning, sweeping, mopping or dusting duties.
  • Operates service truck and fork lift.
  • Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Knowledge of the location, nomenclature, and function of the less complex parts of transit equipment.
  • Knowledge of the types, grades, and uses of standard diesel lubricants.
  • Knowledge of the materials, methods and equipment typically used in diesel maintenance work.
  • Ability to maintain accurate records of work performed and materials used.
  • Must be able to understand, read and communicate in English.
  • PC literate, basic skills in Microsoft Office Suite and Internet research. Ability to do basic math. Must be a self-starter; able to work independently.
  • Ability to establish effective working relationships with co-workers, various County and City employees, customers, and the general public.
  • Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.

MINIMUM JOB REQUIREMENTS:

High School diploma or G.E.D. required; one (1) year of experience servicing heavy duty diesel equipment. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted. Must be able to provide an assortment of general hand tools and basic tool box.

LICENSES:

Must possess a CDL/Class B license or provide proof of passing the General Knowledge Test for the CDL. Must be able to obtain a CDL with P (passenger) endorsement license and air brakes testing within 30 days of employment. Must be maintained in good standing while employed with the District.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

This job is sometimes performed in essentially an outdoor environment, subject to extremes of both hot and cold weather and wet conditions. Employee must be able to work outside on a daily basis. This position is exposed to various chemical and gas/diesel fumes on a daily basis.

Must be physically able to lift and carry equipment weighing up to 100 lbs. on a daily basis.

EQUAL OPPORTUNITY EMPLOYER

Citrus Connection is proud to be an Equal Opportunity Employer (“EOE”) and does not discriminate on the basis of race, creed, gender, national origin, or veteran status in accordance with applicable federal, state and local laws.

We believe that our employees are our most valuable asset. As a member of the Citrus Connection Team, you’ll find an environment that celebrates diversity and welcomes the open exchange of ideas and individual perspectives. We are proud to offer an attractive salary along with a generous benefits package designed to support you while addressing work/life balance issues.

Thank you for your interest in Citrus Connection.


DRUG FREE WORKPLACE

The Citrus Connection is a Drug Free Workplace (“DFWP) and is committed to providing a safe, efficient, and productive work environment for all employees, to help ensure a safe and healthful working environment.


OFFICIAL APPLICATION

To be considered for employment, the employment application must be completed in its entirety, signed in the application Acknowledgement section, and the position for which you are applying, specified.

Please review our current job openings. If your qualifications match the minimum requirements of any of our openings, please click the Application Request Link or download an the Citrus Connection Employment Application. Once you complete the application, you may also print it, email it to Recruiting@ridecitrus.com or drop it off at our location at: 1212 George Jenkins Blvd ~ Lakeland, FL 33815.

Applications are screened by the Human Resources Department. Applicants that meet the minimum requirements will be forwarded to the Hiring Manager for review and consideration for interviews. The Hiring Manager will only contact the most qualified applicants.

Equal Employment Opportunity Affirmative Action Plan

EEOC Protected Class Title VII Brochure

DOT Substance Abuse Policy

CDL Manual

BENEFITS

  • Paid Vacation Leave
  • Paid Sick Leave
  • Company-Paid Medical, Dental and Vision Insurance for Employees
  • Voluntary Insurance (AFLAC)
  • Health & Dependent Care Flexible Spending Accounts
  • Company-Paid Life Insurance
  • Voluntary Life Insurance
  • Employee Assistance Program
  • Uniforms for select personnel

HOLIDAYS

Citrus Connection recognizes the following paid holidays for full-time time regular employees

  • New Year’s Day
  • Martin Luther King Day
  • Presidents'
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran’s Day
  • Thanksgiving Day
  • Christmas Day

EQUAL OPPORTUNITY EMPLOYER

Citrus Connection operates in accordance with Title VII. Click here for more information.

The District is an Equal Opportunity Employer (“EOE”) and does not discriminate on the basis of race, creed, gender, pregnancy, religion, national origin, citizenship, age, disability, political affiliation, marital status, veteran status or any other legally protected category in accordance with applicable federal, state and local laws. Employment opportunities include all employment practices, including recruitment, selection, promotions, terminations, inter-departmental transfers, layoffs, compensation, training, benefits, and other terms and conditions of employment. No person shall be excluded from participating in, denied the benefits of, or be subject to discrimination in employment under any project, program or activity receiving federal financial assistance from the federal transit laws.

The overall goal of the District is to have, in its employ, individuals within its workforce that reflect each segment of the various demographical backgrounds that make up the Lakeland urban area. This goal is extended to having members of the various ethnic backgrounds in various positions, such as supervisory, professional, and clerical and service delivery positions.

As part of the EEO (“Equal Employment Opportunity”) Program, the District will make reasonable accommodations for disabled applicants and current employees and strongly prohibits discrimination, harassment, and/or retaliation in violation of law. We are committed to providing a fair and respectful work environment that is free from unlawful discrimination.

It is important to the District that each employee who joins our team be qualified to perform job duties set forth in the job description. All applicants are recruited and selected based on transferable skills, knowledge, previous work experience, and the minimum educational level for the specific position that is required for successful job performance. We are proud to offer equal employment opportunities, and we embrace the diversity that makes up our family of employees.

The District is a government agency, operating under the Federal Transit Administration and Florida Department of Transportation’s employment rules, laws, guidelines, policies, and regulations. Every safety-sensitive applicant’s background will be carefully reviewed to ensure the safety of all workers and the general public. Each applicant applying for a safety-sensitive position is required to complete and successfully pass a pre-employment drug test and Department of Transportation (“DOT”) Physical. All non safety-sensitive applicants will be required to pass a pre-employment drug test.

CONTACT INFORMATION

Steven Schaible, SPHR, SHRM-SCP
EEO & Human Resources Director
Citrus Connection
1212 George Jenkins Blvd.,
Lakeland, FL 33815
Phone: (863) 327-1308
E-mail: sschaible@ridecitrus.com

Federal Transit Administration
230 Peachtree St. N.W., Suite 800,
Atlanta, GA 30303
Attention: Region IV Civil Rights Officer
Phone: (404) 865-5620