About Us

Employment Opportunities

Dependable and Accessible Transportation for Lakeland, Winter Haven, Bartow, Ft. Meade, Frostproof and Surrounding Areas

Position Type: Full Time
Reports To: Chief Executive Officer
FLSA Status: Non-Exempt
Department:  Administration

Salary Range: $55,000-$65,000

SUMMARY:

This position provides administrative and coordination support to the Chief Executive Officer (CEO), the Board of Directors, and executive staff of the Lakeland Area Mass Transit District (LAMTD). The role is responsible for supporting Board operations, managing executive office activities, and coordinating communications and documentation. This position requires professionalism, strong organizational skills, and the ability to handle confidential information with discretion. The Executive Office Administrator also serves as the District’s Records Management Liaison Officer.

ESSENTIAL FUNCTIONS

Board and Committee Support

  • Coordinate Board of Directors and Committee meetings, including scheduling, logistics, and materials
  • Prepare, assemble, and distribute Board agendas and meeting packets (electronic and hard copy)
  • Record, draft, and maintain official meeting minutes and records
  • Assist with preparation of resolutions and support responses to public records requests in coordination with legal counsel
  • Coordinate presentations from staff, outside agencies, and partners

Executive Office Support

  • Provide day-to-day administrative support to the CEO, including scheduling meetings and managing correspondence
  • Coordinate travel arrangements and logistics for the CEO and Board members
  • Prepare agendas and materials for meetings led by the CEO
  • Support executive communications by drafting, proofreading, and formatting documents
  • Maintain awareness of ongoing activities and assist in keeping the CEO informed

Administrative Coordination

  • Track deadlines for agenda items, reports, and other deliverables; follow up with staff as needed
  • Maintain calendars, documents, and spreadsheets to support Executive Office operations
  • Assist with development of presentations, reports, and performance tracking materials
  • Support senior staff meetings and provide general administrative assistance to leadership

External Coordination

  • Schedule meetings and coordinate communication with local, state, and federal officials and their staff
  • Assist with preparation of correspondence and materials related to external requests and initiatives
  • Coordinate logistics for stakeholder meetings and Board presentations

Records Management and Compliance

  • Maintain official District records, including policies, procedures, and administrative documents
  • Support document organization, storage, and retrieval processes
  • Assist with tracking and monitoring compliance activities related to EEO and DBE programs

General Administrative Support

  • Assist with maintaining Standard Operating Procedures (SOPs) for administrative functions
  • Support office operations, including tracking office-related expenses and contracts
  • Perform other duties as assigned

MINIMUM QUALIFICATIONS:

    • Bachelor’s degree in Business Administration or a related field (or equivalent combination of education and experience)
    • Minimum of 3–5 years of administrative experience, preferably in a public sector or government environment

    PREFERRED QUALIFICATIONS:

    • Certified Administrative Professional (CAP) or similar certification
    • Experience supporting executive leadership or Board operations
    • Familiarity with public records processes and government procedures

    LICENSES:

    Must have a valid drivers license

    KNOWLEDGE, SKILLS AND ABILITIES

    • Strong organizational and time management skills with attention to detail
    • Strong organizational and time management skills with attention to detail
    • Ability to manage multiple tasks and meet deadlines in a fast-paced environment
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat
    • Strong written and verbal communication skills
    • Ability to handle confidential information with discretion
    • Professional interpersonal skills and ability to work with staff, officials, and the public
    • Ability to take meeting notes and prepare accurate records
    • Sound judgment and reliability in completing assigned tasks

    WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS

    This position does not have supervisory responsibilities.

    WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS

    This position operates in a standard office environment with occasional travel. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Occasional lifting of up to 25 lbs may be required.

    Position Type: Full-Time
    Reports To: Director of Fixed Route Service
    FLSA Status: Non-Exempt
    Department:  Operations

    SUMMARY:

    This position is responsible for providing service to bus riders by safe, reliable, and expert transportation to the community.

    ESSENTIAL JOB FUNCTIONS:

    • Operates a bus for the safe transportation of the public.
    • Responsible for following all District rules, policies and procedures.
    • Responsible for pre and post trip activities for the bus and reporting of any issues related to same.
    • Responsible for reporting accidents and/or incidents and following District procedures in accordance with the accident reporting procedure.
    • Responsible for dealing with passengers and the public with courtesy and patience.
    • Assists impaired passengers in accordance with the American with Disabilities Act.
    • Loads and secures up to two (2) wheelchair scooters.
    • Assists passengers with grocery packages upon request
    • Assists Paratransit passengers at pick-up and drop-off points.
    • Provides customer service as defined in District Standard Operating Procedures.
    • Responsible for handling emergency situations appropriately.
    • Monitors cleanliness of bus interior.
    • Assists with training of new operators.
    • Checks bus and reports lost or left behind items; communicates and reports to appropriate personnel.
    • Other duties as assigned.

    KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

      • Knowledge of the geography of the county and bus routes.
      • Skill in safely operating a bus or other vehicle in a variety of weather and traffic.
      • Ability to work under pressure; ability to multi-task.
      • Excellent verbal and written communication skills.
      • Excellent interpersonal skills and strong conflict resolution skills.
      • Must be a self-starter; able to work independently.
      • Ability to establish effective working relationships with co-workers, various County and City employees, customers, and the general public.
      • Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.

      MINIMUM JOB REQUIREMENTS:

      High school diploma or G.E.D. required; two to four years’ customer service experience. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.

      LICENSES:

      Must have valid CDL Class “B” license with (P) Passenger Endorsement and Airbrakes

      WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:
      The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
      This job is performed in all weather conditions.
      It may include the need to be able to lift up to 100 lbs. infrequently.

      Position Type: Full-Time
      Reports To: Fleet Manager
      FLSA Status: Non-Exempt
      Department:  Fleet Maintenance

      SUMMARY:

      Under general supervision, performs skilled work in servicing, lubricating, repairing and maintaining heavy duty diesel and gasoline vehicles for a public transit system. This position is classified as safety sensitive.

      ESSENTIAL JOB FUNCTIONS:

      • Complete scheduled and non-scheduled Maintenance on all equipment, systems and subsystems for the safe operation of transit coaches.
      • Responsible for Standardized Preventive Maintenance Program Inspections, Services and Repairs on Heavy duty Transit Buses, Para Transit Vehicles and Support Vehicles.
      • Works with technicians to determine the source of problem and/or failure.
      • Works independently to determine the source of problem and/or failure.
      • Executes Bus Swaps outs and field repairs as needed including the replacement of tires and completes vehicle Pre-Trip Inspections.
      • Cleans Shop Work Areas, pressure wash engines, transmissions and perform other cleaning task as needed.
      • Complete written and electronic work orders with a detailed description of the work performed.
      • Road Testing vehicles to determine nature of problems and verification of complaints and repairs.
      • Replacement of tires, including the demounting and mounting of tires on wheels.
      • Safe use of Bus Lifts for lifting all sizes of vehicles.
      • Visual Inspection of Vehicles to determine their readiness for service.
      • Other duties as assigned.

      KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

        • Ability to understand and follow verbal and written instructions.
        • Ability to maintain accurate records of work performed and materials used.
        • Must be available to work various shifts, weekends, holidays, and overtime.
        • Must be able to understand, read and communicate in English.
        • PC literate, basic skills in Microsoft Office Suite and Internet research. Ability to do basic math.
        • Must be a self-starter; able to work independently.
        • Ability to establish effective working relationships with co-workers, various County and City employees, customers, and the general public.
        • Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.
        • Knowledge of the location, nomenclature, and function of complex parts of heavy duty diesel transit equipment.
        • Knowledge and demonstrated experience with the materials, methods and equipment typically used in heavy duty diesel maintenance repair and service.
        • Knowledge and demonstrated experience of the utilization of diagnostic methods and procedures necessary to repair and maintain heavy duty diesel engines and ancillary equipment.

        MINIMUM JOB REQUIREMENTS:

        High School diploma or G.E.D. required; minimum of three (3) years experience servicing and repairing heavy duty diesel engines, Gasoline engines, and general fleet repair. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.

        LICENSES:

        Must possess a CDL/Class B license or provide proof of passing the General Knowledge Test for the CDL.
        Must be able to obtain a CDL with P (passenger) endorsement license and air brakes testing within 90 days of employment. Must be maintained in good standing while employed with the District.

        WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:
        The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
        This job is sometimes performed in essentially an outdoor environment, subject to extremes of both hot and cold weather and wet conditions. Employee must be able to work outside on a daily basis. This position is exposed to various chemical and gas/diesel fumes on a daily basis.
        Must be physically able to lift and carry equipment weighing up to 100 lbs. on a daily basis.

        Position Type: Part-Time
        Reports To: Fuel Island Supervisor
        FLSA Status: Non-Exempt
        Department:  Fleet Maintenance

        Salary Range: $18/hr.

        Weekdays: 5 p.m. to 9 p.m. & 2 p.m. to 6 p.m.

        SUMMARY:

        Under direct supervision, performs semi-skilled work in fueling, washing and cleaning vehicles for a public transit system.

        ESSENTIAL JOB FUNCTIONS:

        • Responsible for a standardized service program which includes re-fueling, interior cleaning, and exterior washing on public transit vehicles.
        • Maintains routine records of activities performed and materials used.
        • Reports damage, defects or malfunctioning parts to proper authority.
        • Cleans garage and parking areas and performs other related cleaning, sweeping, mopping or dusting duties.
        • Other duties as assigned

        KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

        • Ability to understand and follow verbal and written instructions.
        • Ability to maintain accurate records of work performed and materials used.
        • Must be available to work various shifts, weekends, holidays, and overtime.
        • Must be a self-starter; able to work independently.
        • Ability to establish effective working relationships with co-workers, customers, and the general public.
        • Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.

        MINIMUM JOB REQUIREMENTS:

        High School diploma or G.E.D. required; basic knowledge of fundamental vehicle terminology. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.

        LICENSES:

        None required.

        WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:
        The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
        This job is sometimes performed in essentially an outdoor environment, subject to extremes of both hot and cold weather and wet conditions. Employee must be able to work outside daily. This position is exposed to various chemical and gas/diesel fumes daily.
        Must be physically able to lift and carry equipment weighing up to 100 lbs. daily.

        sELECTION PROCESS

        Applications are initially reviewed by the Human Resources Department to ensure they meet the minimum qualifications for the position. 

        Once this initial screening is complete, applications are sent to the appropriate department’s selection committee, which may vary depending on the position. This group is responsible for reviewing qualified candidates and identifying those they wish to interview.

        Human Resources will then contact the selected applicants to schedule in-person interviews.

        DRUG FREE WORKPLACE

        The Citrus Connection is a Drug Free Workplace (“DFWP) and is committed to providing a safe, efficient, and productive work environment for all employees, to help ensure a safe and healthful working environment.

        Benefits

        • Paid Vacation Leave
        • Paid Sick Leave
        • Company-Paid Medical, Dental and Vision Insurance for Employees
        • Voluntary Insurance (AFLAC)
        • Health & Dependent Care Flexible Spending Accounts
        • Company-Paid Life Insurance
        • Voluntary Life Insurance
        • Employee Assistance Program
        • Uniforms for select personnel

        Holidays

        Citrus Connection recognizes the following paid holidays for full-time time regular employees

        • New Year’s Day
        • Martin Luther King Day
        • President’s’ Day
        • Memorial Day
        • Independence Day
        • Labor Day
        • Veteran’s Day
        • Thanksgiving Day
        • Christmas Day

        EQUAL OPPORTUNITY EMPLOYER

        Citrus Connection is proud to be an Equal Opportunity Employer (“EOE”) and does not discriminate on the basis of race, creed, gender, national origin, or veteran status in accordance with applicable federal, state and local laws.

        We believe that our employees are our most valuable asset. As a member of the Citrus Connection Team, you’ll find an environment that celebrates diversity and welcomes the open exchange of ideas and individual perspectives. We are proud to offer an attractive salary along with a generous benefits package designed to support you while addressing work/life balance issues.

        Thank you for your interest in Citrus Connection.

        EQUAL OPPORTUNITY EMPLOYER

        Citrus Connection operates in accordance with Title VII. Click here for more information.

        The District is an Equal Opportunity Employer (“EOE”) and does not discriminate on the basis of race, creed, gender, pregnancy, religion, national origin, citizenship, age, disability, political affiliation, marital status, veteran status or any other legally protected category in accordance with applicable federal, state and local laws. Employment opportunities include all employment practices, including recruitment, selection, promotions, terminations, inter-departmental transfers, layoffs, compensation, training, benefits, and other terms and conditions of employment. No person shall be excluded from participating in, denied the benefits of, or be subject to discrimination in employment under any project, program or activity receiving federal financial assistance from the federal transit laws.

        The overall goal of the District is to have, in its employ, individuals within its workforce that reflect each segment of the various demographical backgrounds that make up the Lakeland urban area. This goal is extended to having members of the various ethnic backgrounds in various positions, such as supervisory, professional, and clerical and service delivery positions

        As part of the EEO (“Equal Employment Opportunity”) Program, the District will make reasonable accommodations for disabled applicants and current employees and strongly prohibits discrimination, harassment, and/or retaliation in violation of law. We are committed to providing a fair and respectful work environment that is free from unlawful discrimination.

        It is important to the District that each employee who joins our team be qualified to perform job duties set forth in the job description. All applicants are recruited and selected based on transferable skills, knowledge, previous work experience, and the minimum educational level for the specific position that is required for successful job performance. We are proud to offer equal employment opportunities, and we embrace the diversity that makes up our family of employees.

        The District is a government agency, operating under the Federal Transit Administration and Florida Department of Transportation’s employment rules, laws, guidelines, policies, and regulations. Every safety-sensitive applicant’s background will be carefully reviewed to ensure the safety of all workers and the general public. Each applicant applying for a safety-sensitive position is required to complete and successfully pass a pre-employment drug test and Department of Transportation (“DOT”) Physical. All non-safety-sensitive applicants will be required to pass a pre-employment drug test.

        CONTACT INFORMATION

        Tony Kirk Sr., SHRM-CP
        Director of Human Resources/Risk
        Citrus Connection
        1212 George Jenkins Blvd.,
        Lakeland, FL 33815
        Phone: (863) 327-1308
        E-mail: tkirk@ridecitrus.com

        Federal Transit Administration
        230 Peachtree St. N.W., Suite 800,
        Atlanta, GA 30303
        Attention: Region IV Civil Rights Officer
        Phone: (404) 865-5620