Citrus Connection - Public transit in Polk County

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Quality Assurance

Public transit in Polk County is provided by the Lakeland Area Mass Transit District, operating as Citrus Connection, which includes all public transportation within the county, including Winter Haven Area Transit, rural routes servicing Bartow, Ft. Meade and Frostproof, as well as all paratransit service. For years, public transit was made up as three agencies operating independently of each other, creating some challenges for riders who want to utilize the transit system throughout the county. Today, those services, personnel and assets are together working to bring you a top quality transit system under one simplified banner, Citrus Connection.

important information

BOARD OF DIRECTORS MEETING

LAMTD

Upcoming LAMTD Board Meeting:

Tuesday, March, 28, 2023, 7:30 a.m.
Lake Crago
Lake Crago Activity Center
525 Lake Crago Dr.
Lakeland, FL 33805

AGENDA PACKET

BOARD OF DIRECTORS MEETING

Polk Transit Authority

Upcoming PTA Board Meeting:

Board Meeting Wed. Sept. 14
Immediately Following the Polk TPO Board Meeting
County Commission Board Room,
330 W. Church St.
Bartow, FL 33830

AGENDA PACKET

COMMUNITY SCORECARDS

The Community Score Card provides detailed information about the ridership on each route. Ever wonder which routes carry the most riders and what times of the day are slow or busy? If so, we’ve got answers for you! Click here to see our scorecard

TRANSIT DEVELOPMENT PLAN

The 2022 Transit Development Plan (TDP) for Polk County serves as the strategic guide for public Transportation in the county over the next 10 years. Take the TDP Needs Survey. Development of the TDP includes documentation of study area conditions and demographic characteristics, an evaluation of existing transit services in Polk County, market research and public involvement efforts, the development of a situation appraisal and needs assessment, and the preparation of a 10-year TDP that provides guidance during the 10-year planning horizon of the plan. See The TDP Needs Map.

Click here to see the 2017-2026 MyRide TDP

Click here to see the 2019 TDP Annual Report

Click here to access the draft 2020 TDP

Click here to access the 2021 TDP Annual Report

SUNRAIL EXTENSION SURVEY

The Florida Department of Transportation (FDOT) and Polk County have begun a high-level study to determine the viability of extending SunRail into Polk County. We invite you to take a survey so that the study team can better understand your priorities and preferences regarding a potential extension of SunRail.

Visit metroquestsurvey.com/SunRail4Polk to access the survey where you can learn about the purpose and goals of the study and view the study area map. The survey will gauge your interest in extending SunRail and how you would use the service. You will also be asked where you think stops should be along the rail line. The survey will be live for the month of February.

HOLIDAY SCHEDULE

There will be no bus service on the following holidays:

Labor Day – Mon., Sept. 5, 2022
Veterans Day – Fri., Nov. 11, 2022
Thanksgiving Day – Thu., Nov. 24, 2022
Christmas Day – Mon., Dec. 26, 2022
New Year’s Day – Mon., Jan. 2, 2023
Martin Luther King Day – Mon., Jan. 16, 2023
Memorial Day – Mon., May 29, 2023
Independence Day – Tues., July 4, 2023
Labor Day – Mon., Sept. 4, 2023

ROUTE CHANGES

Click here to learn more about our routes and stay up-to-date with the latest changes.

GREYHOUND SERVICE

Greyhound Lines, the largest provider of intercity bus transportation in the country, serving more than 3,800 destinations across North America, stops at the Citrus Connection Winter Haven Terminal twice daily going to Tampa and Miami.

Tickets ARE NOT purchased at the terminal, but can be purchased at www.greyhound.com. Citrus Connection staff WILL NOT print Greyhound ticket confirmations.

FLiX Bus Service

Citrus Connection proudly partners with FlixBus USA bringing a new travel alternative to the Sunshine State. FlixBus has 80 destinations in 11 states. Internationally, FlixBus has more than 400,000 daily connections to 2,500 destinations in 35 countries. The expansion in Florida and particularly Lakeland, provides service to several destinations between Lakeland and Miami. FlixBus customers will need to get fare information, buy their tickets and plan a trip online at www.FlixBus.com.

Customer Service Hours

Customer Service hours are 8 a.m. to 5 p.m. at all three of our locations: Lakeland Transit Terminal, Winter Haven Transit Terminal and the Regional Mobility Call Center in Bartow.

COLTS & Summer of Safety

Citrus Connection, along with other various organizations, have teamed up to offer students a FREE method of public transportation.
Colts Information
Summer of Safety Information

REGIONAL MOBILITY
CALL CENTER

A one-call/one-click transportation resource center, coordinates with a network of community transportation service providers to provide access to transportation services for veterans and military families.
Click here to read more

ADA TRANSPORTATION SERVICES

Paratransit service, operated by Citrus Connection throughout Polk County, is available for persons with disabilities who are unable to ride the fixed route buses.
Click here to read more