How To Ride
Universal Access Partnerships
Dependable and Accessible Transportation for Lakeland, Winter Haven, Bartow, Ft. Meade, Frostproof and Surrounding Areas
Citrus Connection is the Community Transportation Coordinator (CTC) for Polk County. This special program provides subsidized or reduced-price bus passes. We also provide door-to-door service to physically, mentally, emotionally or economically disadvantaged individuals. Call 855-POLKBUS (765-5287) to qualify.
In compliance with the Transportation Disadvantaged Service Plan (TDSP), Citrus Connection Paratransit is our call ahead, door-to-door service for those who are unable to use our regular service. This specialized fleet of small, wheelchair lift-equipped buses is currently available to senior citizens, disadvantaged citizens and citizens with disabilities throughout Polk County. The cost of these services is a one-way fare of $2, or co-pay as low as $2. Once the qualification process is approved, requests for transportation can be made in advance at 863-534-5500. (TD requests for service may be subject to service availability). For more information or to see if you qualify for Paratransit service, download the application form at ridecitrus.com, or give us a call at 863-534-5500.

What is Universal Access?
The term Universal Access is a unique way to provide a select group of individuals access to standard bus service throughout Polk County. By contracting with Citrus Connection, free transit service is available to employees, students, etc. by simply showing a valid ID badge.
Whether public transit is the main type of transportation used or is used to occasionally augment the usual mode of transportation, Universal Access is a great way to expand mobility options—particularly when the cost of gas continues to inch up almost daily.
Citrus Connection offers an opportunity for an annual contract for a low fixed rate that would allow ALL employees/students of your facility to ride Citrus Connection, 6 days a week free of charge by showing an ID badge. No restrictions on the number of fixed route rides, trip purpose or times. All fixed route buses are equipped with access for employees/students with disabilities, meeting ADA guidelines.
¿Qué es el acceso universal?
El acceso universal término es una forma única para proporcionar un selecto grupo de personas tienen acceso a servicio de bus estándar todo el Condado de Polk. Al contratar a Citrus Connecion, que incluye Lakeland Area Mass Transit del Distrito que funciona como la Citrus Connecion, y Winter Haven tránsito del área, bajo la dirección de la Junta de Comisionados del Condado de Polk, servicio de transporte gratuito está disponible para los empleados, estudiantes, etc, simplemente mostrando una tarjeta de identificación válida.
Si el transporte público es el principal tipo de transporte utilizado o se utiliza para aumentar ocasionalmente el modo habitual de transporte, el acceso universal es una gran manera de ampliar las opciones de movilidad, especialmente cuando el costo de la gasolina continúa en pulgadas casi a diario
Citrus Connection ofrece una oportunidad para que un contrato anual con una tasa fija baja que permita a todos los empleados / estudiantes de sus instalaciones para montar Citrus Connection, 6 días a la semana de forma gratuita al mostrar una tarjeta de identificación. No hay restricciones en el número de carreras de ruta fija, propósito o tiempos de viaje. Todos los autobuses de ruta fija disponen de acceso para los empleados / estudiantes con discapacidades, conocer pautas de la ADA.
