Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to ridecitrus.com and Citrus Connection and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Citrus Connection include ridecitrus.com. The Citrus Connection website is an Ecommerce site. By using the Citrus Connection website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Citrus Connection may collect personally identifiable information, such as your:

  • First Name
  • Mailing Address
  • E-mail Address
  • Phone Number

If you purchase Citrus Connection’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Citrus Connection may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • Race

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Citrus Connection’s public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstake or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Citrus Connection collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Citrus Connection may also use your personally identifiable information to inform you of other products or services available from Citrus Connection and its affiliates.

Sharing Information with Third Parties

Citrus Connection does not sell, rent or lease its customer lists to third parties. Citrus Connection may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Citrus Connection may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Citrus Connection, and they are required to maintain the confidentiality of your information. Citrus Connection may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Citrus Connection or the site; (b) protect and defend the rights or property of Citrus Connection; and/or (c) act under exigent circumstances to protect the personal safety of users of Citrus Connection, or the public.

Tracking User Behavior

Citrus Connection may keep track of the websites and pages our users visit within Citrus Connection, in order to determine what Citrus Connection services are the most popular. This data is used to deliver customized content and advertising within Citrus Connection to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Citrus Connection. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Citrus Connection website.

Use of Cookies

The Citrus Connection website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Citrus Connection pages, or register with Citrus Connection site or services, a cookie helps Citrus Connection to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Citrus Connection website, the information you previously provided can be retrieved, so you can easily use the Citrus Connection features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Citrus Connection services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Children Under Thirteen

Citrus Connection does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Citrus Connection may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Citrus Connection or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Citrus Connection, you may opt out of such communications by clicking On the unsubscribe button.

Mobile Message Service

The Citrus Connection mobile message service (the "Service") is operated by Citrus Connection (“Citrus Connection”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. We may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, information, promotions, specials, and other marketing offers from Citrus Connection via text messages through your wireless provider to the mobile number you provided. Message frequency is recurring. Text the single keyword command STOP to [short code coming soon] to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Citrus Connection mobile message programs and wish to cancel, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to [short code coming soon] or email service@ridecitrus.com.

We may change any short code or telephone number we use to operate the Service at any time. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you change your mobile phone number, you agree to opt out of the Service prior to changing your mobile number.

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Changes to this Statement

Citrus Connection reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Citrus Connection welcomes your questions or comments regarding this Statement of Privacy. If you believe that Citrus Connection has not adhered to this Statement, please contact Citrus Connection at:

Citrus Connection
1212 George Jenkins Blvd,
Lakeland, FL 33815
Toll-free: 855-765-5287
Email: service@ridecitrus.com

 

Effective as of March 7, 2023