How To Ride
Rules of the Road
Dependable and Accessible Transportation for Lakeland, Winter Haven, Bartow, Ft. Meade, Frostproof and Surrounding Areas
Citrus Connection is the Community Transportation Coordinator (CTC) for Polk County. This special program provides subsidized or reduced-price bus passes. We also provide door-to-door service to physically, mentally, emotionally or economically disadvantaged individuals. Call 855-POLKBUS (765-5287) to qualify.
In compliance with the Transportation Disadvantaged Service Plan (TDSP), Citrus Connection Paratransit is our call ahead, door-to-door service for those who are unable to use our regular service. This specialized fleet of small, wheelchair lift-equipped buses is currently available to senior citizens, disadvantaged citizens and citizens with disabilities throughout Polk County. The cost of these services is a one-way fare of $2, or co-pay as low as $2. Once the qualification process is approved, requests for transportation can be made in advance at 863-534-5500. (TD requests for service may be subject to service availability). For more information or to see if you qualify for Paratransit service, download the application form at ridecitrus.com, or give us a call at 863-534-5500.
In order to provide an enjoyable trip for all riders and to help us keep to our set schedules, please
- Use SMARTCARD or have exact change for the trip. Operators are not able to provide change.
- Wait until you leave the bus to eat, drink or smoke.
- Remain in your seat until the bus stops then please exit quickly and carefully.
- Hold small children securely in their seat.
- Radios with earphones and cell phones on vibrate ONLY are permitted so other riders are not disturbed.
- When the bus nears your stop, please pull the cord or press the strip near the window about a block before the stop.
- Consider others by not using foul language or talking loudly.
