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Dependable and Accessible Transportation for Lakeland, Winter Haven, Bartow, Ft. Meade, Frostproof and Surrounding Areas
Citrus Connection is the Community Transportation Coordinator (CTC) for Polk County. This special program provides subsidized or reduced-price bus passes. We also provide door-to-door service to physically, mentally, emotionally or economically disadvantaged individuals. Call 855-POLKBUS (765-5287) to qualify.
In compliance with the Transportation Disadvantaged Service Plan (TDSP), Citrus Connection Paratransit is our call ahead, door-to-door service for those who are unable to use our regular service. This specialized fleet of small, wheelchair lift-equipped buses is currently available to senior citizens, disadvantaged citizens and citizens with disabilities throughout Polk County. The cost of these services is a one-way fare of $2, or co-pay as low as $2. Once the qualification process is approved, requests for transportation can be made in advance at 863-534-5500. (TD requests for service may be subject to service availability). For more information or to see if you qualify for Paratransit service, download the application form at ridecitrus.com, or give us a call at 863-534-5500.
Para proporcionar un viaje agradable a todos los pasajeros y ayudarnos a mantener nuestro sistema de horario, por favor:
- Utilize su pase o tenga el cambio exacto para su viaje. Los conductores no pueden proporcionarlo.
- Espere hasta que usted deje el bus para comer, tomar o fumar.
- Permanezca en su asiento hasta que el bus pare, luego salga rápido y cuidadosamente por puerta trasera.
- Mantenga seguro a los niños pequeños en sus asientos.
- SOLAMENTE son permitidos los radios con audífonos y celulares en vibración, para no perturbar a otros pasajeros.
- Cuando el bus se este acercando a su parada, por favor jale del cordón ubicado arriba de la ventana, una cuadra antes de su parada.
- Considere a otros evitando un lenguaje inapropiado y hablando sin gritar.
