Citrus Connection
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Citrus Connection is the Community Transportation Coordinator (CTC) for Polk County. This special program provides subsidized or reduced-price bus passes. We also provide door-to-door service to physically, mentally, emotionally or economically disadvantaged individuals. Call 855-POLKBUS (765-5287) to qualify.
In compliance with the Transportation Disadvantaged Service Plan (TDSP), Citrus Connection Paratransit is our call ahead, door-to-door service for those who are unable to use our regular service. This specialized fleet of small, wheelchair lift-equipped buses is currently available to senior citizens, disadvantaged citizens and citizens with disabilities throughout Polk County. The cost of these services is a one-way fare of $2, or co-pay as low as $2. Once the qualification process is approved, requests for transportation can be made in advance at 863-534-5500. (TD requests for service may be subject to service availability). For more information or to see if you qualify for Paratransit service, download the application form at ridecitrus.com, or give us a call at 863-534-5500.

For fixed route & paratransit service Call 855-POLKBUS
Quality Assurance, Comments, Concerns, Suggestions Call 863-534-5500 option 7
It is important that we hear what you think about our services. Please fill in the following information to let us know what you’re thinking.
If referencing an issue regarding bus travel please include as much information as possible (date and time of the occurrence, route number, and any other pertinent information that will assist us researching your information).
